Week 5:
Negotiating and Problem Solving
 

Week 5

In Week 5, you’ll learn basic phrases and strategies for handling simple negotiations and solving problems in English. You’ll practice how to make suggestions, offer solutions, respond to complaints, and reach agreement politely and clearly.

These are important skills for everyday business situations—whether you're dealing with a scheduling conflict, discussing options with a coworker, or trying to find a solution that works for everyone. Speaking calmly and professionally in these situations helps you become more trusted and effective in your role.